7-Eleven’s annual Franchisee of the Year Program celebrates Franchisees in the 7-Eleven network who not only deliver outstanding results, but a great customer experience in their store – providing an outstanding customer experience, delivering excellent in-store standards, and for achieving excellent sales and transaction growth.
The awards recognised franchisees from 7-Eleven Epping (Victoria), Fairfield West (NSW) and Parkwood (Queensland) as being the best in their state.
Presenting the awards at individual state ceremonies throughout the week, General Manager Operations Natalie Dalbo said that the Franchisees recognised through the awards bring unique qualities and strengths to the business, and together, set the highest standard in overall store operations.
“Each of our winning Franchisees are passionate and incredibly hard working. They are truly among the best retailers, not only in our network, but in the broader convenience channel.
“Gulshan and Gurpreet have both demonstrated a passion to grow the Epping store through impressive sales results and stellar customer service. Pankaj and Himali run a truly family-operated store in Fairfield West, taking care every day in their systems and processes to achieve greater efficiency. Daniel Saleh is a Franchisee veteran; his enthusiasm is infectious and comes through in the great staff he hires, and the excellent customer experience delivered in his stores,” Ms Dalbo said.
Husband and wife team Pankaj and Himali Malik from Fairfield West are the New South Wales winners. On accepting the award Pankaj said, “My wife and I are delighted with the award, as we work hard to ensure the customer always leaves our store happy and wants to come back.”
7-Eleven Parkwood took home the Queensland award: “Having been with 7-Eleven for more than 12 years, my passion for customer service has driven everything I do from day one; I’m so grateful for 7-Eleven’s support throughout my career,” said franchisee Daniel Saleh.
Victorian winners, Gulshan Kaloiya and Gurpreet Gurpreet from Epping. “We feel privileged to accept this award for the best 7-Eleven store in Victoria, and will continue to provide the Epping community with top service and products,” Gulshan said.