7-Eleven has agreed to pay $98 million in a class action settlement after it was accused of misleading franchisees over store profitability.
In a statement, 7-Eleven said the settlement is without admission of fault, liability, or wrongdoing.
Angus McKay, Managing Director and CEO of 7-Eleven Stores, said 7-Eleven is pleased the matter has reached an acceptable resolution.
The class actions commenced in February 2018 and the settlement was approved by Justice David O’Callaghan following a three-day hearing in March earlier this year. The court has yet to make orders as to the distribution of the settlement sum.
To date, 7-Eleven has paid $173 million in wages and superannuation to current and former employees of our franchisees.
In order to prevent future wage theft, 7-Eleven has implemented a wide-ranging program including investing in $50 million in technology, systems, and processes, and enhanced education and training for franchisees in relation of their responsibilities in this regard.
‘’We are seeing the positive results of the significant efforts we have made together with our franchise network. We intend to continue to adapt and improve and look forward to continuing to provide great products and service to our customers in Australia,’’ said McKay.