SPAR will partner with Till Payments to overhaul its current payment infrastructure with 5000 new payment terminals and updated payment processing services at SPAR headquarters.
Stores under the care of SPAR headquarters in Northern NSW and South East Queensland will be the first to trial the new payment processing and terminal solutions, with franchised stores to follow.
Chris Hicks, Chief Revenue Officer at Till Payments, said the partnership is a natural fit as both businesses have goals and values that align.
“We’re very proud to be assisting SPAR Australia in modernising their payment stack. The SPAR Australia network is noted for its community and partner-centric approach to business. In a Canstar Blue survey last year, it was rated Australia’s most popular convenience store, which is a clear testament to the great work they do across the network,”
“When the opportunity to win the business presented itself, we were confident in our ability to create an end-to-end payment solution that could further enhance the network’s top-tier customer experience, and we’re thrilled that our vision clearly resonated with SPAR Australia,” said Hicks.
Lou Jardin, Managing Director at SPAR Australia, said the solutions presented by Till were in-line with SPAR’s dedication to excellent customer service.
“Till presented us with a complementary suite of end-to-end payments solutions that offered various benefits to our franchisees and the end-consumer. As a business built on our reputation for superior customer service, we couldn’t pass up the opportunity to further enhance our already award-winning customer experience,” said Jardin.
Benefits of the new technology include improved cash flow and same-day funding seven days a week, seamless integration with existing POS systems, enhanced connectivity with dual SIM and wifi-equipped terminals, automated reconciliations and round-the-clock customer service.
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